[1~5] Listen and answer the questions.

1. Why does Sandy ask Matthew to take a message for Carrie?

① Carrie is in a meeting

② Carrie is on another call

③ Carrie is not at her desk

④ Carrie is out of the office

⑤ Carrie is unavailable for the day

2. What is the main reason Dr. Russell called?

① To update the medical records of a patient

② To schedule a meeting with the head nurse

③ To speak with Nurse Riley about a new patient

④ To request a change in the patient’s treatment plan

⑤ To inquire about the status of Mr. Lee's medication delivery

3. What is the likely purpose of the meeting Tom Smith wants to schedule with Ms. Johnson?

① To plan a team-building retreat

② To review the latest sales reports

③ To negotiate a merger agreement

④ To explore investment opportunities

⑤ To discuss future company projects

4. What can be inferred about the previous video conferencing tool used by the team?

① It was not effective for remote meetings

② It did not have breakout room features

③ It was easier to use than the new tool

④ It was very popular among the team

⑤ It required frequent updates

기말고사

Lesson

4-6

Class            Name

교과서 pp. 74~139

5. What is Sarah’s main responsibility at the Asia-Pacific Trade Show?

① Setting up and managing the exhibition booth

② Arriving a day before the trade show begins

③ Making travel arrangements for the team

④ Meeting with potential clients

⑤ Attending networking events

[6~7] Choose the most appropriate word for the blanks.

6.

• We should __________ the files to ensure they are ready for discussion in the meeting.

• I need to __________ a few more documents before sending them to the client.

• Could you __________ the schedule to see if there are any conflicts?

① copy	② create

③ delete	④ review

⑤ publish

7.

• How can we ensure better communication with our __________ to improve their overall experience with our services?

• The __________ provided detailed feedback on the product we delivered.

• Our __________ was satisfied with the timely follow-up and personalized support provided by our team.

① client	② intern

③ traveler	④ supplier

⑤ manager

8. Write the most appropriate word for the blanks. [주관식]

• I need to __________ a meeting with the sales team for next Monday.

• Can you __________ the flight for me?

• We should __________ the room before our guests arrive.

→ _________________

9. What is Colin DeShawn's likely reason for returning the call to Mr. Ken Phillips?

Receiver: Good morning. This is Aileen Kim speaking. How can I assist you?

Caller: Hello. I’m Colin DeShawn, Manager of the Marketing Department at Bright Future Inc. I’m returning a call made to my office by Mr. Ken Phillips of Leadership Works.

Receiver: Hi, Mr. DeShawn. I’m Mr. Phillips’ secretary. He is currently out of the office.

Caller: I see. Will he be back soon?

Receiver: Let me check his schedule. ... He’ll be back in about two hours.

Caller: Hmm... He told me he wanted to discuss rescheduling the leadership training workshop. Could you ask him if he could come to our company next Friday at 2 p.m.?

Receiver: According to his schedule, he is available. However, I’ll confirm that with him just to make sure.

Caller: Thanks. I wo uld also be open to discussing it over the phone on Wednesday at 4 p.m.

Receiver: I will inform Mr. Phillips of both options and get back to you as soon as possible.

Caller: Okay, thank you. I’ll be waiting to hear back from you.

① To cancel an upcoming meeting

② To inquire about a new marketing campaign

④ To confirm attendance at a leadership conference

③ To discuss rescheduling a training workshop

⑤ To negotiate a business contract

[10~11] Read the following letter and response, and answer the questions.

Dear Guest,

We are thrilled to extend an invitation to the 6th World Conference on Green Energy and Environmental Technology, brought to you by TechWorks. The conference will be held on July 15 from 1 p.m. to 6 p.m. at the Middlemount Hotel in Seoul. It will be followed by dinner and drinks, providing a valuable opportunity to meet and connect with industry leaders and peers. Please let us know by April 30 whether you will be able to attend. See the enclosed brochure for the details. We look forward to seeing you in Seoul in the near future.

Best regards,

Miri Park

Human Resources Director

Dear Miri,

Thank you for inviting me to this wonderful conference. I would be delighted to attend the conference on July 15 at the Middlemount Hotel in Seoul, as well as the dinner and drinks. I agree that this conference will be a valuable opportunity to share experiences with industry leaders and peers, and I am excited about having a chance to interact and connect with top figures in the industry. Please let me know of any further information or instructions I may need.

Best regards,

Julia Thomas

10. What is the purpose of the letter from Miri Park to the guest?

① To request feedback on the event

② To schedule a meeting with leaders

③ To provide details about a past event

④ To decline an invitation to the conference

⑤ To invite the guest to attend a conference

11. In her reply, what does Julia Thomas express about the conference?

① a desire for more information

② doubt about the event’s relevance

③ excitement and agreement with the event

④ uncertainty about attending the event

⑤ concern about the event location

[12~13] Read the following announcement, and answer the questions.

Title: New Sales Team Manager

Attention: Sales Team

We have a new leader, John Tyler! John has over 10 years of experience in the industry and has shown strong leadership skills. Please join us for a team meeting to welcome him. See the details below.

• Date and Time: September 19, Wednesday at 9 a.m.

• Location: Conference Room A

We hope to see you there!

Eric Thompson

Manager, Human Resources Team

12. What is the main purpose of this announcement?

① To inform about the rescheduling of a meeting

② To introduce the new sales team manager

③ To notify employees about a promotion

④ To request feedback on recent files

⑤ To announce a new project

13. On what date and time is the team meeting scheduled? [주관식]

→ _____________________________________________________

14. Based on the context, rearrange the given words to fill in the blank (A).

Administrative Assistant: Hello, Jane Malone speaking.

Boss: Hi, Jane. Can you schedule a meeting for our annual sales review this year?

Administrative Assistant: Of course. When would you like to have the meeting?

Boss: Letʼs have it in two weeks, on Friday.

Administrative Assistant: Okay. What time would you like the meeting to start?

Boss: How about 9 a.m.?

Administrative Assistant: All right. And where would you like to hold the meeting?

Boss: Letʼs have it in the conference room on the fifth floor.

Administrative Assistant: Okay. And who should be invited to attend the meeting?

Boss: All the department managers and members of the sales team should attend. Do you think this schedule will work for everyone?

Administrative Assistant: Iʼm not sure, but I can send out the invitations and (A)___________________________________.

Boss: That sounds good. Please let me know as soon as you receive their responses.

Administrative Assistant: Sure. Iʼll take care of it right away.

ask / can / come / if / to / the meeting

→ _____________________________________________________

[15~16] Read the following conversation and answer the questions.

Manager: Good morning, Judy.

Assistant: Good morning, Paul.

Manager: I wanted to talk about the annual sales meeting.

Assistant: Yes, what about it?

Manager: It’s scheduled for this Friday at 9 a.m., right?

Assistant: Yes, that’s correct.

Manager: I have to go on an unexpected business trip to the United States for five days, so we need to reschedule the meeting.

Assistant: Oh, I see. When would you like to reschedule it to?

Manager: Let’s reschedule it to one week later.

Assistant: I’m sure that won’t be a problem. I’ll make the necessary arrangements.

Manager: I hope this change in schedule won’t cause any problems.

Assistant: I’m sure it’ll be fine. I’ll make sure to inform all the attendees of the new time and date.

Manager: Thank you, Judy. You’re always so efficient.

Assistant: It’s my pleasure. Let me know if there’s anything else I can do for you.

15. Why does the Manager need to reschedule the annual sales meeting?

① The conference room is not available

② The Assistant is not available that day

③ The Manager forgot about the meeting

④ The Manager is not prepared for the meeting

⑤ The Manager has to go on an unexpected business trip

16. What can be inferred about the Manager's attitude toward the change in schedule?

① The Manager is indifferent about the change

② The Manager doesn't care if the meeting is rescheduled

③ The Manager believes the change will improve the meeting

④ The Manager is concerned about causing inconvenience

⑤ The Manager is frustrated about the business trip

[17~18] Read the following email and answer the questions.

Annual Sales Review Meeting

Hello, department managers and sales team members!

I am pleased to announce that we will be holding our annual sales review meeting on Friday, two weeks from today, at 9 a.m. This meeting will take place in the company conference room on the fifth floor. All of you are invited to come to the meeting. I’m sure this schedule works for everyone. If you are unable to attend, please let us know as soon as possible. There will be refreshments at the meeting.

Here is the meeting’s agenda:

⦁ To look at last year’s sales and plan for next year’s sales goals

⦁ To talk about using new strategies to increase sales

⦁ To foster team collaboration and improve communication within the sales team

⦁ To give prizes to the best salespeople

Thank you for your cooperation.

Jessica Smith

Tech Industries

17. What is the location of the annual sales review meeting? Write the answer with three words. [주관식]

→ ________________ _______________ _______________

18. What will happen if a team member cannot attend the annual sales review meeting?

① Their absence will be noted

② They will miss the refreshments

③ They need to inform Jessica Smith

④ They can join via video conference

⑤ They will receive a summary by email

19. On what day is the business meeting with local business partners scheduled?

Overview of the Business Trip Itinerary
to Seoul, Korea

May 1–4

Day	Activity
1 Arrival	• Arriving at Incheon International Airport (9:00 a.m.) • Business meeting with local business partners (11:00 a.m.) • Checking in at Grand Castle Hotel, Seoul (3:00 p.m.) • Having dinner with local business partners (6:00 p.m.)
2 Factory Visit	• Meeting with potential suppliers of tools and machinery (9:00 a.m.) • Meeting with factory representatives (director of the Sales Department, etc.) (11:00 a.m.) • Visiting production sites from factories #1 to #4 (1:00 p.m.) • Having dinner with factory representatives (7:00 p.m.)
3 Trade Show	• Attending the annual International Trade Show (9:00 a.m.) • Attending the Social Customer Service Conference (3:00 p.m.) • Farewell dinner with business partners (6:00 p.m.)
4 Departure	• Departure from Incheon International Airport (1:00 p.m.)

① Day 1

② Day 2

③ Day 3

④ Day 4

⑤ No business meeting is scheduled

20. In the dialogue, what are some features of the medical printer described by the Booth Manager?

Booth Manager: Welcome to our booth. We specialize in 3D printers for various purposes.

Visitor: Hi. I’m interested in the new models your company offers.

Booth Manager: Great! We have printers that are designed for engineering firms, as well as one that is perfect for medical applications. Which are you interested in?

Visitor: I’d like to hear more about the medical printer.

Booth Manager: Okay. Our medical printer comes with advanced features such as biocompatible materials and a user-friendly interface. Would you like to see a demo of how it works?

Visitor: Absolutely.

Booth Manager: [After demonstrating the product] Here’s a leaflet that explains all the features and benefits. Would you like me to email it to you or give you a hard copy?

Visitor: Please email it to me at the address on my business card.

Booth Manager: All right. And as a thank-you gift for stopping by, we have branded notebooks and pens available. Which one would you like?

Visitor: I’d prefer a notebook. I’ll take it. Thank you.

① It is designed for engineering firms

② It is optimized for home office use

③ It is biocompatible and user-friendly

④ It has a compact and portable design

⑤ It is specialized in automotive part production

ANSWERS

1. ②

2. ⑤

3. ④

4. ②

5. ①

6. ④

7. ①

8. arrange

9. ④

10. ⑤

11. ③

12. ②

13. September 19, Wednesday at 9 a.m.

14. ask if veryone can come to the meeting

15. ⑤

16. ④

17. Conference Room A

18. ③

19. ①

20. ③

Script

1. 교과서 p. 76 / Get Ready 참조

2. 교과서 p. 80 / Workplace Project 1 참조

3. 교과서 p. 95 / Listen Up 참조

4. 교과서 p. 106 / Listen Up 참조

5. 교과서 p. 120 / Listen Up 참조